Ask ELI

I am a new employee and have recently received my ID card however it is not working to let me into my building. What do I do?

When your ID card is first issued, it does not have any specific building access on it.  Your manager, in coordination with the unit’s business manager, needs to contact Access Control to add your specific door access.  Access Control can be reached at (203) 432-OPEN or 432.open@yale.edu for Central Campus or (203) 785-OPEN or 785.open@yale.edu for the Medical School Campus.